Where Ecommerce Meets Its Media Moment

2017-06-24

Facebook: Where Ecommerce Meets Its Media Moment

The internet has reshaped the way we consume media, breaking down old distribution models and giving rise to new ones. Now, it’s retail’s turn to face this digital upheaval. As we move towards a future where every product can be purchased online, the question becomes not just how to sell, but how to get products noticed in a crowded digital marketplace.

Amazon, the ecommerce behemoth, has mastered the art of search, much like Google has for information. It excels at delivering popular items and fulfilling specific needs, but it struggles with the vast middle ground of products that don’t benefit from strong brand recognition or aren’t top-of-mind for consumers. This is where traditional retail has an edge, using in-store placement and curation to drive discovery and sales.

The challenge is clear: online retail needs its own version of Facebook—a platform that can not only connect products with consumers but also create demand where it didn’t exist before. This gap in the market presents a golden opportunity for innovators to craft new ways of introducing products to consumers, whether through physical retail experiences, targeted advertising, branded content, or even print magazines, as some online brands have successfully done.

As online shopping becomes increasingly frictionless with same-day delivery and free returns, the barriers to purchasing have diminished. Now, the primary hurdle is ensuring that consumers are aware of their options. This is where the future of ecommerce gets exciting, with machine learning poised to offer personalized recommendations at scale, and voice-activated assistants potentially turning our product choices into subscriptions, much like we’ve seen with music and media.

The implications for brands and advertisers are profound. As consumer habits evolve, so too must the strategies for capturing attention and loyalty. The next big thing in ecommerce won’t just be a storefront—it will be a discovery engine, seamlessly integrating products into the daily lives of consumers.

In this new era of retail, success will hinge on the ability to not just sell products but to curate and recommend them in a way that feels intuitive and personalized. The companies that can crack this code will be the ones to define the future of ecommerce.